Our client is looking to employ a Business Relationship Manager. Join a dynamic team at a top-tier retail company, who specialises in providing innovative education solutions that drive success to their customers. The client is dedicated to delivering exceptional value and fostering strong relationships with the clients.
POSITION
Business Relationship Manager
LOCATION
Pinelands
SALARY
R 300 000 – R420 000 per annum
RESPONSIBILITIES
Consultation and Strategy
• Engage with customers to understand their needs and provide appropriate solutions and deployment strategies.
Product Monitoring and Retention:
• Monitor the effective use of products and retain the existing customer base.
Customer Relationship Management:
• Maintain and build strong customer relationships, ensuring satisfaction and loyalty.
Business Development:
• Identify and pursue new business opportunities, building a new customer base.
Customer Support and Satisfaction:
• Provide quotes, support, and maintain high levels of customer satisfaction.
Market Analysis and Trends:
• Follow and analyse market trends in education to stay ahead.
Product Knowledge:
• Maintain up-to-date knowledge of products through training and technical updates.
Internal Communication:
• Communicate with the Marketing team on campaigns and the Service Centre on repairs.
Database Management:
• Keep the sales pipeline and customer details updated.
MINIMUM REQUIREMENTS
• Matric
• 2 to 3 years Strong Sales /Business Relationship Manager / Education experience
• Computer literate on MS Word and Excel / Familiarity with the IT environment/ related products
• Paying attention to detail
• Teamwork
• Stress Management
• Good numeracy skills / able to perform basic calculations
APPLICATION
Applications can be sent to marchelle.carelse@kelly.co.za