Our client, a leader in the South African Franchising sector, who specializes in the sale of new and second-hand goods as well as secured loans, is seeking to appoint a seasoned Retail Store Manager/Operator.
This is a hands-on business which will require the manager/operator’s direct involvement in all operations to soothe customer needs and ensure operational excellence.
This opportunity will afford the successful candidate access to the tools to run their businesses and add value to their customers’ lives. The company is committed to offering the most customer centric shopping experience, delivered by a values-based vision and mission.
POSITION
Retail Store Manager/ Operator (Open EE)
LOCATION
Full time on Site- Kokstad KZN
SALARY
R360 000 per annum
RESPONSIBILITIES
• Operational excellence, driving stores sales objectives and maximising income streams
• Effective implementation and delivery of merchandising standards and marketing initiatives
• Drive compliance to meet with operational standards
• Overseeing the daily operations of the store, including sales, customer service, inventory management, and visual merchandising
• Leading and motivating a team of sales associates to achieve sales goals and provide exceptional customer service
• Effective problem-solving skills mitigating customer complaints
• Managing budgets, inventory, and stock levels to ensure optimal store performance
• Developing and implementing strategies to increase sales, improve customer satisfaction, and enhance store profitability
• Building strong relationships with customers, vendors, and other stakeholders to drive business growth
• Maintaining a clean, safe, and well-organized store environment that reflects our brand standards
• Live the ethos of service minded culture and actively transfer this culture of excellence to staff members
MINIMUM REQUIREMENTS
• Matric,
• Business or Commercial Degree Pref.
• Valid SA ID | Clear Background Verification Checks
• Minimum of 5 years in a senior management role in retail / operations management role
• Proven track record of delivering on people | processes | operations | finance
• Successfully delivered into robust sales budget, managing your own P&L
APPLICATION
Send applications to tracy.vdmerwe@kelly.co.za If you not you receive feedback within 7 days, please deem your application as unsuccessful.