Are you passionate about producing clear, accurate, and impactful documentation? We’re looking for an individual with a strong command of writing, editing, and proofreading to support our growing global team.
Our client is looking to employ a Technical Writer.
POSITION
Technical Writer
LOCATION
Bellville, Cape Town
SALARY
R360 000CTC
RESPONSIBILITIES
- Lead the preparation and formatting of technical responses for RFPs, RFIs, and other public sector opportunities
- Develop, update, and manage product documentation, including user guides, SOPs, installation manuals, and quick-start guides
- Create clear, audience-specific content for the Glance® SaaS platform and related hardware/software solutions
- Work closely with subject matter experts to source, validate, and update technical materials.
- Maintain internal documentation and work instructions to support quality and training initiatives
- Identify and address documentation gaps proactively
- Manage version control and organize documentation using platforms like Google Drive and Dropbox
- Ensure consistency in tone, format, branding, and terminology across all content.
- Use AI tools such as ChatGPT to assist with content creation and refinement
- Collaborate with internal teams across multiple time zones to ensure accurate and updated documentation
MINIMUM REQUIREMENTS
- Matric / Grade 12 is essential
- Bachelor’s degree in a technical discipline (e.g., Electrical, Mechanical, Computer, Civil Engineering) or equivalent technical experience
- 3 years Technical Writer / Proposal Writer/ similar experience
- Experience using Google Workspace, Microsoft Office, Adobe Acrobat, and other documentation tools
- Proven ability to simplify technical concepts for various audiences.
- Experience producing documentation for both hardware and software (including SaaS products)
Applications:
Applications can be sent to marchelle.carelse@kelly.co.za