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From 89 Days to 21: Revolutionising Recruitment for a Financial Giant

For enterprise organisations, speed is more than a metric, it is a competitive advantage. When one of South Africa’s leading financial institutions struggled with a fragmented, decentralised hiring model, the impact was felt across the board. They faced a sluggish 89-day time to hire and a disjointed experience for both managers and candidates.

The Challenge: A System in Silos

With multiple business clusters operating independently, the institution faced inconsistent branding, escalating costs, and a hiring process that could not keep pace with market demands. They did not simply need more resumes; they required a total operational overhaul.

The Solution: The Power of Centralised RPO

Kelly implemented a full-service Recruitment Process Outsourcing (RPO) solution to address these inefficiencies. By centralising operations and streamlining communication for over 300 hiring managers, Kelly transformed a complex, multi layered hurdle into a seamless talent pipeline.

The Impact by the Numbers

The transformation was immediate and measurable:

  • 75% Faster Hiring: Time to fill plummeted from 89 days to just 21.7 days, well within SLA expectations.
  • 30% Cost Reduction: Strategic sourcing and process efficiency delivered a significant 30% saving per hire.
  • Scalable Volume: Successfully filled 1,600 vacancies over 3.5 years, maintaining a constant flow of 120 candidates under offer at any given time.

The Bottom Line

Modernising recruitment is not just about reducing operational strain; it is about driving the consistency and cost efficiency required for sustainable business growth. Kelly’s RPO model proved that with the right partner, even the largest institutions can become agile talent magnets.

Ready to bridge the talent gap? Read the full case study to see how Kelly’s RPO solutions can transform your recruitment function.
https://www.kelly.co.za/transforming-recruitment-for-a-leading-financial-institution/

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