Job Details
Sales & Administration Clerk
The Sales & Administration Clerk is responsible for providing support in the smooth running of various sales, administration and production functions which is included but is not limited to liaising with customers, liasing and facilitating production, filing and label printing. The Sales and Administration Clerk ensures that all administrative work is accurate, up to date and executed as per the company processes.
Scope:
The Sales & Administration Clerk works to ensure that sales orders are handled efficiently and helps to improve productivity by dealing with customer queries and assisting fellow employees with all sales and administration related duties. They support managers and employees through a variety of tasks related to the organization and communication. They are responsible for confidential and time sensitive material and to serve as a support function in the event of any persons in the sales department that is absent.
Duties / Roles and Responsibilities:
Daily:
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Label printing for works orders and picking slips as well as other production related requirements.
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Issuing works orders with production recording sheets and labels to the factories or picking slips to Despatch for execution.
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Invoicing of both complete and partial orders.
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Ensuring partially invoiced orders are either sent back to the factory for manufacturing or placed in the back order tray for stock manufacturing.
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Receiving and checking POD's from Despatch Supervisor.
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Checking that all POD's are signed for and that there are no discrepancies upon customers receiving orders.
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Printing Account Receivable Transactions report off of Sage to check previous day's invoicing and checking that all invoices + POD's have been received for filing.
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Scanning and saving of POD's on server where packaging has been returned for credit, then informing Debtor's Administrator that documents have been saved and is ready for processing.
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Scanning in any POD's where notes were made of stock not received and e-mailing it to the sales team, Despatch Supervisor and SHEQ Manager to investigate.
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Scanning, saving and e-mailing of invoices and POD's for key customers.
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Taking partially manufactured / invoiced orders back to factories.
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Updating Rigids raw material stock sheet.