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Retirement Fund Help Desk Administrator

POSITION
Administrator

LOCATION
Bellville, Cape Town

SUMMARY
Are you detail-oriented, customer-focused, and ready to grow your career in the financial services space? Join a dynamic and target-driven environment where your contribution truly makes a difference!
We are looking for a motivated Administrator to join the Employee Benefits / Retirement Funds Department. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is for you.
Our client is looking to employ a highly organised Administrator based in Bellville

RESPONSIBILITIES

  • Assist employees and employers with registrations
  • Verify all registrations on the system/portal
  • Follow up on outstanding documentation with employers and employees
  • Handle queries and provide effective resolutions
  • Support other departments related to Funds
  • Provide training support to employers on employee registrations
  • Ensure individual and departmental targets are consistently achieved
  • Perform general administrative duties as required

MINIMUM REQUIREMENTS

  • Matric / Grade 12
  • Qualification in Business Administration / Hurman Resources / Financial Accounting is a must!
  • At least 2 years’ experience in a customer care environment
  • Proficient in English and Afrikaans (Non-negotiable)
  • Intermediate computer skills (MS Office Suite)
  • Ability to work both independently and within a team
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