Job Details
Retirement Fund Help Desk Administrator
POSITION
Administrator
LOCATION
Bellville, Cape Town
SUMMARY
Are you detail-oriented, customer-focused, and ready to grow your career in the financial services space? Join a dynamic and target-driven environment where your contribution truly makes a difference!
We are looking for a motivated Administrator to join the Employee Benefits / Retirement Funds Department. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is for you.
Our client is looking to employ a highly organised Administrator based in Bellville
RESPONSIBILITIES
- Assist employees and employers with registrations
- Verify all registrations on the system/portal
- Follow up on outstanding documentation with employers and employees
- Handle queries and provide effective resolutions
- Support other departments related to Funds
- Provide training support to employers on employee registrations
- Ensure individual and departmental targets are consistently achieved
- Perform general administrative duties as required
MINIMUM REQUIREMENTS
- Matric / Grade 12
- Qualification in Business Administration / Hurman Resources / Financial Accounting is a must!
- At least 2 years’ experience in a customer care environment
- Proficient in English and Afrikaans (Non-negotiable)
- Intermediate computer skills (MS Office Suite)
- Ability to work both independently and within a team