Job Details
Credit Controller
SENIOR CREDIT CONTROLLER _ RETAIL
Role Overview
We are seeking a detail-oriented Senior Credit Controller with extensive experience in the retail sector. The successful candidate will manage a dedicated portfolio of retail accounts, ensuring timely collections, accurate reconciliations, and the resolution of complex claims. This role requires a power-user of Syspro 8 strongnd an advanced level of MS Excel to handle large datasets and intricate debtor portfolios efficiently.
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Key Responsibilities
• Portfolio Management: Manage the operational credit cycle for major retail accounts, ensuring the ledger remains clean and overdue balances are minimized through proactive collections.
• Complex Reconciliations: Perform intricate monthly reconciliations of high-volume retail accounts, ensuring all remittances, discounts, settlements, and rebates are accurately captured and matched.
• Dispute and Claims Management: Investigate and resolve pricing claims, short payments, and returns by liaising with warehouse and sales teams to secure necessary documentation or credit notes.
•Syspro 8 Management: Utilize Syspro 8 for daily processing, strongncluding managing receipts, processing journals, and pulling accurate commentary on Age Analysis
• Financial Reporting: Prepare weekly and monthly cash flow forecasts and age analysis summaries for the Credit Manager.
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Technical Requirements
• ERP Expertise: Minimum 2–3 years of hands-on experience with Syspro 8. Familiarity with recent updates (including Syspro 8 specific capabilities) and the AR module is essential.
• Advanced Excel Skills: Must be a power-user proficient in:
o VLOOKUPs & XLOOKUPs (for matching large data sets from retailers).
o Pivot Tables (for summarizing aging and collection data).
o Macro knowledge is a significant advantage.
• Retail Experience: Proven track record dealing with major retailers and understanding their specific portal requirements, payment cycles, and deduction logic.
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Competencies & Attributes
• Analytical Rigor: The ability to spot discrepancies in vast amounts of data before they become structural issues or aging debt.
• Communication: Assertive yet professional negotiation skills for following up on overdue accounts and resolving disputes with retail buyers or accounts departments.
• Deadline Driven: Ability to maintain absolute accuracy during high-pressure periods, such as month-end closure and the finalization of financial reporting